Trusted-Family Pilot Agreement

This Agreement governs participation in the Cohara invitation-only trusted-family pilot.

1. Acceptance

By clicking “I agree” on the onboarding consent step, the parent acknowledges that they have read, understood, and accepted this Agreement, the Privacy Policy, and the SMS Consent Disclosure (if SMS is opted into; see SMS Consent & Messaging Practices).

The “parent” or “primary parent” is the natural person who created the family account and is responsible for the family-context workspace. The parent must be at least 18 years old and the legal parent or legal guardian of any child described in the workspace.

2. Pilot scope

• Invitation-only. Cohara is accessible during the pilot only via a signup invite issued by the operator. There is no self-serve signup.
• Trusted-family scope. The pilot is for parents and their families. The Cohara workspace is parent-owned and parent-controlled. Children are not Cohara users.
• Single-operator team. Cohara is operated by Cohara AI Inc. There is no customer-support team. Direct any operational question to jr@cohara.ai.

3. Parent responsibility and control

• The parent is the owner and controller of the family-context workspace. Information the parent records about a child is recorded on the child's behalf, under the parent's authority as legal parent or guardian.
• The parent represents that they have authority to provide each child's information to Cohara.
• The parent is responsible for the security of their email account and Cohara session.
• The parent may invite a co-parent (the other legal parent or guardian of the same child) into the workspace. The co-parent must accept this Agreement and the Privacy Policy.

4. No emergency use

Cohara is not an emergency service. Cohara is not designed for and must not be relied on for emergencies — medical, safety, or otherwise. If a child needs medical attention or other emergency response, parents must contact appropriate emergency services (e.g., 911 in the United States) directly.

The morning brief, action plans, and AI-co-created content are draft suggestions for parent review. They are not professional advice.

5. No medical / legal / therapy substitute

Cohara is a family-organizing product. Cohara is not:

• A medical device or clinical decision support
• A diagnostic tool
• A therapeutic intervention
• A counseling service
• A legal-advice service
• A child-protective-services replacement
• A school-IEP / 504-plan substitute
• A psychological assessment

AI-co-created content reflects the parent's recorded family context. It is not a substitute for the judgment of the parent, the child's healthcare providers, the child's teachers, or any other professional in the child's life. The parent must use independent judgment.

6. Acceptable use

The parent agrees not to use Cohara to:

• Collect personal information about a person without that person's (or, for a child, the legal parent's / guardian's) authority.
• Distribute family-context data to third parties outside the immediate family context for which the workspace was created.
• Attempt to bypass authentication, security controls, the operator role boundary, or the per-family row-level security isolation.
• Submit content that violates law or any third party's rights.
• Use the AI co-creation features to generate content harmful to a child.
• Reverse-engineer, scrape, redistribute, or commercially exploit the product or any underlying model.

7. Pilot feedback

The parent is encouraged but not required to provide feedback. Feedback may be used by Cohara to improve the product (no personal information attached to feedback unless the parent explicitly includes it).

8. Suspension or termination

• Cohara may suspend or terminate the parent's participation in the pilot at any time, with reasonable notice when possible, for reasons including violation of this Agreement, security risk, end of the pilot, or operator discretion. On termination, the family-context workspace will be retained for a wind-down period and then deleted in accordance with the Privacy Policy retention schedule, unless the parent affirmatively requests immediate deletion (in which case the deletion path in §7 of the Privacy Policy applies).
• The parent may terminate participation at any time by emailing jr@cohara.ai. Termination by the parent triggers the deletion path in §7 of the Privacy Policy.
• The parent's right to delete the family-context workspace is independent of this Agreement and survives termination.

9. Changes during the pilot

• Cohara may change the product during the pilot, including features, the morning brief, AI behavior, supported integrations, and these terms. Material changes that materially affect parent consent scope will trigger re-acceptance.
• Cohara may pause features.

10. Data rights

The parent's rights of access, correction, deletion, consent withdrawal, and refusal of further collection are described in §7 of the Privacy Policy. The mechanism is email to jr@cohara.ai with verification reasonably designed not to be unduly burdensome (16 CFR §312.6).

11. Pilot limitations

• No service-level commitment. Cohara does not commit to uptime, response time, or availability during the pilot.
• No warranty. The pilot product is provided “as is” without warranties of any kind. To the maximum extent permitted by law, Cohara disclaims express and implied warranties, including warranties of merchantability, fitness for purpose, and non-infringement.
• Limitation of liability. To the maximum extent permitted by law, Cohara's aggregate liability arising out of or relating to the pilot is limited to fifty United States dollars ($50). This limitation does NOT apply where prohibited by applicable law, where the parent's rights are statutorily protected (e.g., COPPA, CCPA/CPRA), or to gross negligence / willful misconduct / data-breach liability that the parent cannot waive.

12. Children's privacy

Information about children is handled per the Privacy Policy §3 and §10, with the protections required of “personal information” under 16 CFR Part 312, the COPPA Rule. Cohara is not a service that children use directly. Children do not have accounts.

13. Disputes and governing law

Disputes about this Agreement should first be raised by email to jr@cohara.ai.

14. Entire agreement; severability; assignment

• This Agreement, together with the Privacy Policy and any consent disclosures referenced in onboarding, is the entire agreement between Cohara and the parent for the pilot.
• If any provision is held unenforceable, the remainder will continue in effect.
• The parent may not assign this Agreement; Cohara may assign in connection with a change of control or business reorganization, subject to applicable parent-consent obligations under privacy law.

14.1 Relationship to general Terms

Cohara has three public-facing legal pages: /terms (general Terms of Service), /pilot-agreement (this Agreement), and /privacy (Privacy Policy). During the trusted-family pilot, the Pilot Agreement layers on top of the general Terms. If a provision of this Pilot Agreement conflicts with a provision of the general Terms, the Pilot Agreement controls for pilot-specific matters.

15. Contact

• Email: jr@cohara.ai
• Operator: Cohara AI Inc., 1300 Grant Ave #204, Novato, CA 94945, United States